Join Our Team at Situ Credit
we are passionate about providing innovative financial solutions that empower our customers and enhance their financial well-being. We believe in fostering a culture of excellence, collaboration, and continuous learning, and we are always on the lookout for talented individuals to join our dynamic team.
Why Choose Us
Career Growth Opportunities
We invest in the professional development of our employees, offering mentorship, training, and career advancement opportunities.
Collaborative Culture
Our team thrives on collaboration. We value diverse perspectives, and teamwork is at the heart of everything we do.
Inclusive Environment
We believe in creating an inclusive workplace where everyone feels valued, respected, and empowered to bring their best selves to work.
Innovative Financial Solutions
Be part of a forward-thinking company that leverages technology to provide unique financial products that address the real needs of our customers.
Open Position
Credit Analyst
Location: Nairobi
Job Summary
The Credit Analyst will be responsible for evaluating the financial information and creditworthiness of potential clients, providing recommendations for lending decisions, and monitoring existing loan accounts. The role requires strong analytical skills and the ability to assess financial risks to ensure sound and profitable lending practices.
Key Responsibilities:
Credit Evaluation: Analyze client financial data, including income statements, balance sheets, and other relevant financial documents to determine creditworthiness.
Risk Assessment: Assess potential risks involved in lending to clients and provide appropriate recommendations to mitigate them.
Credit Scoring: Apply credit scoring techniques and systems to evaluate clients’ financial status and loan requests.
Loan Monitoring: Track and monitor the performance of issued loans to ensure timely repayment and minimal default rates.
Client Engagement: Interact with potential and existing clients to gather necessary financial information, clarify terms, and negotiate loan conditions.
Report Preparation: Prepare detailed reports on loan approval decisions and credit risks, presenting findings to management for final decisions.
Compliance: Ensure that all credit evaluations and lending practices comply with regulatory standards and internal policies.
Qualifications:
Bachelor’s degree in Finance, Accounting, Economics, or a related field.
2-3 years of experience in credit analysis, banking, or financial services.
Strong understanding of financial ratios, statements, and credit scoring models.
Proficiency in financial analysis software and MS Office Suite (particularly Excel).
Excellent communication skills, both written and verbal.
Strong attention to detail and analytical abilities.
Preferred Skills:
Certification in Credit Analysis or Risk Management.
Familiarity with credit management software.
Experience in a fast-paced financial institution or lending environment.
What We Offer:
Competitive salary and performance-based incentives.
Opportunities for career growth and professional development.
Health benefits and a supportive work environment.
Customer Support Executive
Location: Nairobi, Kenya
Job Summary
The Customer Support Executive will provide excellent service to our clients, handling inquiries, troubleshooting issues, and ensuring high levels of customer satisfaction. This role requires strong communication skills and a customer-centric attitude.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Assist customers with loan applications, account management, and other service-related queries.
- Troubleshoot customer issues and escalate unresolved cases to the relevant departments.
- Maintain accurate records of customer interactions and provide feedback to improve service.
- Collaborate with the sales and credit teams to enhance the customer experience.
Qualifications:
- Diploma or Bachelor’s degree in Business, Communications, or related field.
- 1-2 years of experience in customer service or a related role.
- Strong verbal and written communication skills.
- Ability to resolve issues quickly and maintain a positive attitude under pressure.
- Proficient in MS Office and customer relationship management (CRM) systems.
Preferred Skills:
- Experience in financial services or a similar industry.
- Familiarity with CRM tools.
What We Offer:
- Competitive salary and performance-based incentives.
- Opportunities for advancement in a growing company.
- Health and wellness benefits.
Marketing Specialist
Location: Nairobi, Kenya
Job Summary
The Marketing Specialist will develop and implement marketing strategies to boost Situ Credit’s brand visibility and customer acquisition. This role involves campaign management, content creation, and market research to drive engagement and sales growth.
Key Responsibilities:
- Develop and execute marketing campaigns across digital and traditional channels.
- Create content for social media, email marketing, and website updates to engage target audiences.
- Conduct market research to identify trends, customer needs, and opportunities for growth.
- Collaborate with the sales and product teams to align marketing efforts with business goals.
- Monitor and analyze campaign performance, providing insights and recommendations for optimization.
Qualifications:
- Bachelor’s degree in Marketing, Communications, or a related field.
- 2-3 years of experience in marketing, preferably in financial services.
- Strong understanding of digital marketing, including social media and email marketing.
- Excellent content creation and copywriting skills.
- Proficiency in marketing tools like Google Analytics, social media platforms, and email marketing software.
Preferred Skills:
- Experience in SEO, SEM, and paid advertising campaigns.
- Familiarity with graphic design tools (e.g., Canva, Adobe Suite).
What We Offer:
- Competitive salary and marketing performance bonuses.
- Opportunities for professional development and career growth.
- Health benefits and a dynamic work environment.
